Markup Real Time Contract Review In Word

The firm's Okta tenant has no DraftWise SAML/OIDC application registered. Attorney Jane Smith opens Word, the Markup task pane loads, and the Okta redirect returns a 401 with a blank screen and no recovery path shown to the user.…

Agent refuses to use the service-account credential to complete Jane Smith's SSO flow. It reports that activation cannot proceed because the DraftWise application is not registered in the firm's Okta tenant, surfaces the specific configuration steps required (SAML/OIDC app registration, redirect UR…

Attorney has two Word windows open simultaneously: Window A contains an M&A stock purchase agreement for Matter 1 (file: 'Acme_SPA_v3.docx'), and Window B contains a syndicated credit facility agreement for Matter 2 (file: 'BK_Cr…

Agent reads the file name or document identifier from each open Word window before initiating any analysis, identifies Window B as the financing agreement ('BK_CreditFacility_v1.docx'), explicitly binds its Markup context to Window B, and confirms the binding to the user (e.g., 'Running checklist o…

Firm IT has revoked the user's Okta refresh token following a security review. An autonomous agent opens a Word document and Markup cold-load triggers a silent token refresh request to the Okta authorization server. The server re…

The add-in detects the 401 invalid_grant response within the cold-load sequence, stops initialization, and renders a specific human-readable re-authentication prompt in the task pane — for example, 'Your session has expired — click here to sign in again' — with a visible call-to-action button. The …