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For HightouchAI Platform

Syncs

Hightouch · Hightouch

Composable CDP / Reverse ETL — Hightouch

Hightouch evals — Syncs (relift v3 InfraRed)

About Hightouch

Hightouch is the composable Customer Data Platform — reverse-ETL from warehouses (Snowflake, BigQuery, Redshift, Databricks) to 200+ SaaS destinations, Customer Studio for visual audience building on top of the warehouse, and AI Decisioning for next-best-action and send-time personalization.

Employees

~150

Industry

Customer Data Platform

Headquarters

San Francisco, CA

Sample tests· showing 3 of 9

#InputExpected behaviorCheck
01

Operator sets sync mode to 'upsert' on a Salesforce destination. They expect rows removed from the warehouse to disappear from Salesforce.

upsert mode inserts new rows and updates existing rows by match key — it does NOT delete destination rows that vanished from the Model. To propagate deletes, use mirror mode (or upsert + delete sync, per destination support). Document the chosen mode in the sync description so operators know the li…

Pass / FailAi Platformcritical
02

A real-time personalization use case is scheduled with a 1-hour interval; downstream Braze sends emails with stale state.

Pick schedule per use case: cron/interval for batch attributes, triggered (dbt Cloud / API trigger) for chained workflows, streaming for low-latency personalization (where destination supports it). Document the freshness requirement and pick the cheapest schedule that meets it.

Pass / FailAi Platformhigh
03

Operator enables Hightouch streaming sync to Iterable, expecting <1s latency. Iterable's API tier rate-limits and the sync queues batches under the hood, delivering at 30s latency.

Streaming sync end-to-end latency is bounded by the destination's API tier and rate limits, not by Hightouch alone. Document the expected destination latency floor; if sub-second is required, upgrade the destination tier or switch destinations. [REQUIRES-VERIFICATION] on Hightouch's documented stre…

Pass / FailAi Platformmedium

How this eval is graded

Grade against expected.ideal_behavior and expected.rubric. Per-criterion pass requires mean >= 4.0 and no criterion below 3.

Rubric criteria

  • Hightouch
  • Ai Platform
  • Syncs

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HightouchHightouch customers

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