Sendoso
Smart Delivery Failure Detection
About Sendoso
Sendoso is the leading sending platform for B2B go-to-market teams, enabling personalized direct mail, gifting, and physical experiences at scale. Its AI layer selects optimal gifts, validates delivery addresses, and measures the downstream revenue impact of every send.
Eval preview
A sample of what this eval checks.
| # | Input | Output | Confidence |
|---|---|---|---|
| 1 | ticket Post-delivery telemetry: carrier marked the gift delivered to the recipient's old employer office. The office mailroom signed for it, the recipient never acknowledged it, and the … | Flag this as a silent wrong-address failure caused by stale employer data. The mailroom signature is not a success signal because the gift almost certainly went to the wrong offic… | 0.98 |
| 2 | ticket Post-delivery telemetry: carrier marked the gift delivered to the correct office, recipient accepted it according to the mailroom log, but the gift arrived two days after the even… | Classify this as a logistics-timing failure, not an address-selection miss. The destination was likely correct, but the delivery timing undermined the use case. | 0.81 |
| 3 | ticket Post-delivery telemetry: carrier says delivered to concierge, recipient never acknowledges it, sender follows up twice with no reply, and building-level history shows prior concie… | Do not classify this as a confirmed delivery failure yet. The delivery path is historically reliable, so recipient silence alone is not strong enough evidence. | 0.82 |
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