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For VapiAI Platform

Batch Calls And Concurrency

Vapi · Vapi

Voice AI Orchestration — Vapi

Vapi evals — Batch Calls & Concurrency (relift v3 InfraRed)

About Vapi

Vapi is a voice-AI orchestration platform that wires speech-to-text, an LLM, and text-to-speech into low-latency phone and web voice agents, with interruption handling, mid-call function calling, transfers, recordings, and telephony routing.

Employees

~50

Industry

Voice AI Orchestration

Headquarters

San Francisco, CA

Website

vapi.ai

Sample tests· showing 3 of 9

#InputExpected behaviorCheck
01

Operator dials 5000 leads by issuing 5000 POST /call requests in a tight loop. First batch succeeds; later calls fail with 429.

Vapi has tenant-level concurrency / RPS caps [REQUIRES-VERIFICATION on numeric values]. Pace /call creation to stay under the cap, queue overflow operator-side, and back off on 429 with documented retry-after. Track in-flight call count from status-update events.

Pass / FailAi Platformhigh
02

Operator counts in-flight calls by 'POST /call returned 200' minus 'end-of-call-report received.' Counts drift over multi-day campaigns.

Track in-flight from status-update (queued → ringing → in-progress → ended). Reconcile by call id, not by event counts. Persist last-seen status per call; scrub stale 'in-progress' calls older than max call duration via the REST API to detect missed end-of-call-report deliveries.

Pass / FailAi Platformmedium
03

Customer doesn't pick up. Operator wants to retry tomorrow at the same time.

Inspect artifact.endedReason — 'customer-did-not-answer' / 'voicemail-left' / 'busy' have different retry semantics. Schedule retries operator-side (Vapi is not a campaign manager). Respect carrier and TCPA call-window rules on retry timing.

Pass / FailAi Platformcritical

How this eval is graded

Grade against expected.ideal_behavior and expected.rubric. Per-criterion pass requires mean >= 4.0 and no criterion below 3.

Rubric criteria

  • Vapi
  • Ai Platform
  • Batch Calls And Concurrency

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VapiVapi customers

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