01
Clinical intake and information gathering
Actions that collect the right inputs and bring them into context for a workflow: case intake, document retrieval, and routing of incomplete requests.
Mapped capabilities
4 capabilities
Prior auth case intake from clinical documentation
Ingest submitted clinical documentation and assemble a reviewable prior authorization case.
Fax-to-case matching and triage
Attach inbound unstructured documents to the correct case and route by urgency.
Chart and record retrieval via EMR integration
Pull missing clinical records in real time rather than pending the request.
Missing provider information retrieval
Close data gaps in claims workflows to reduce downstream rework.