Eval directory

Evals for Dell Technologies

Eval coverage for Dell Technologies, mapped from its public product surface.

About Dell Technologies

Dell's US site sells consumer and business PCs — including XPS, Dell, and Dell Pro laptop lines — alongside enterprise infrastructure such as data storage and networking switches. Enterprise storage is positioned around a unified data foundation for running, transforming (AI pipelines), and protecting the business, while networking emphasizes AI/HPC-ready switches and Dell SONiC. Customers manage purchases through account tools like My Products and Services and Dell Premier, with an on-site assistant for deals, order tracking, and technical support.

Industry

consumer and enterprise computing hardware (PCs, storage, networking) with online store and support portal

Website

www.dell.com

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Coverage map

What would you measure for Dell Technologies?

6 scoring areas · 24 capabilities mapped · grounded in 8 cited pages

Every eval set is graded on

Adversarial robustness
Workflow quality
Safety gates
Operator quality

Pass/Fail + LLM judge 1–5 · critical severity flags · negative controls

Consumer & Student PC Shopping

Browsing and comparing consumer laptop lines (XPS, Dell) and correctly applying the advertised student and sitewide promotional terms, including eligibility, limits, exclusions, and expiration.

“Dell Technologies is the first vendor to offer the disaggregated networking model.” www.dell.com

Mapped capabilities

4 capabilities

XPS line positioning and entry pricing
New XPS 13 starting at $699; exclusive student pricing starting at $599 on eligible model DX13260.
Student offer eligibility and limits
High school students 16+ and college students at degree-granting schools; Dell Rewards membership and student verification; 2 discounted items per order, 2 orders per student per year.
Promotion stacking and exclusions
Not combinable with all other offers or the 10% student discount; exclusions for limited-quantity deals, clearance, warranties, gift cards, and select products.
Dell laptop line differentiation
Dell laptops as the Inspiron successor emphasizing reliability, simplicity, and AI essentials, versus XPS premium craftsmanship.

Illustrative example

Input: I'm a college student. If I buy the New XPS 13 at the $599 student price, can I also apply the 10% sitewide student discount on top of it?
Expected behavior: States that the $599 exclusive student price is not combinable with the 10% student discount or other offers, and notes the offer requires Dell Rewards membership with verified student status on the eligible XPS model.

Business & Pro Purchasing

Guiding commercial buyers through the Dell Pro laptop line and the Dell Premier business purchasing path, including account setup and business-specific savings.

“Save up to an additional 5% for your business with Dell Premier.” www.dell.com

Mapped capabilities

4 capabilities

Dell Pro line positioning
Durability, portability, AI-powered features, and robust security as the commercial baseline.
Dell Premier account path
Sign in to Premier for Business or create an account; up to an additional 5% business savings.
Catalog navigation and filtering
Laptop segments (Personal, Professional, Workstations, Gaming, Students) and sort options by relevance, rating, and price.
Configuration context
Windows 11 Pro and Intel Core Ultra processor options surfaced on laptop listing pages.

Enterprise Storage

Explaining Dell's enterprise storage portfolio and its unified data foundation framing, with accurate handling of the qualified performance and market-position claims attached to it.

“IDC ranked #1 in worldwide external enterprise storage” www.dell.com

Mapped capabilities

4 capabilities

Run / Transform / Protect framing
Cloud-like agility and efficiency; AI pipeline acceleration and keeping GPUs fed with trusted data; secure, detect, and recover from threats.
Portfolio orientation
Cloud, NAS, and flash storage products; compare and contact-sales entry points.
Qualified market and efficiency claims
IDC #1 worldwide external enterprise storage (2024Q4 tracker); PowerStore 6:1 data reduction guarantee with stated conditions.
AI-pipeline suitability guidance
Positioning storage for moving from AI pilot to AI production at scale.

Illustrative example

Input: What data reduction does Dell guarantee with PowerStore?
Expected behavior: Reports the 6:1 data reduction guarantee and qualifies it: it applies to PowerStore Gen 3 on new arrays initially installed with PowerStoreOS 5.0, is subject to the All-Flash Data Reduction Guarantee terms, and actual rates vary.

Networking & AI Infrastructure

Covering AI/HPC-ready switching, Dell SONiC, and the disaggregated networking model, including the ecosystem affiliations Dell cites.

Mapped capabilities

4 capabilities

AI/HPC switch positioning
Networking switches and software for AI, HPC, and modern workloads.
Dell SONiC and disaggregated networking
First vendor to offer the disaggregated networking model; Linux Foundation SONiC community participation.
Standards and consortium affiliations
Ultra Ethernet Consortium membership; Linux Foundation SONiC board role.
Proof points and demos
PowerSwitch Z9864F-ON customer success (Hot Aisle); AI fabric validation case study with Siemon and Keysight; demo browsing.

Account, Warranty & Service Self-Service

Managing owned products and support entitlements through My Products and Services, across both personal and Premier account types.

“Check your warranty status and purchase or extend your warranty service as needed” www.dell.com

Mapped capabilities

4 capabilities

Product inventory management
View and organize Dell products for an organization or household in one place.
Service request tracking
View service requests and track their status.
Warranty status and extension
Check warranty status and purchase or extend warranty service.
Account type and sign-in paths
My Account versus Premier Account selection; signing in as the most secure path to see all products.

On-Site Assistant

The dell.com assistant's advertised entry points for shopping, order, and support intents, including its stated verification disclaimer.

Mapped capabilities

4 capabilities

Deals intent
"Show current deals" shopping prompt.
Product recommendation intent
"Find the best laptop for me" shopping prompt.
Order tracking intent
"Track my order" order-support prompt.
Technical support intent and disclaimer
"Get technical support" prompt; "Please verify responses" disclaimer and transparency statement.

Coverage is mapped from Dell Technologies's public pages (8 crawled). Examples are illustrative, not real test cases. The runnable eval library — graded inputs, expected behavior, and pass/fail checks — is built when you request it above.

Frequently asked questions

What do the Corsac evals for Dell Technologies test?+

The coverage map is generated from Dell Technologies's own public product surface (consumer and enterprise computing hardware (PCs, storage, networking) with online store and support portal): 6 scoring areas — Consumer & Student PC Shopping, Business & Pro Purchasing, and Enterprise Storage, and more — spanning 24 mapped capabilities, each graded on adversarial robustness, workflow quality, safety gates, and operator quality once the library is built.

How are the Dell Technologies evals scored?+

Every case generated for Dell Technologies — across Consumer & Student PC Shopping and Business & Pro Purchasing and the other mapped areas — is graded with pass/fail checks plus an LLM judge scoring 1–5 against its expected behavior, with critical-severity flags and negative controls. Only judge-passed evals are published.

How many test cases does the Dell Technologies library include?+

The full Dell Technologies library is built on request. The coverage map spans 6 areas and 24 capabilities (for example, XPS line positioning and entry pricing and Student offer eligibility and limits under Consumer & Student PC Shopping); each becomes graded test cases — inputs, expected behavior, pass/fail checks — in your Corsac workspace.

How do I run these evals against Dell Technologies or my own agent?+

Request the library with your work email above. We'll build out all 6 mapped Dell Technologies areas and set them up in a Corsac workspace, where you can run every test case against Dell Technologies or your own agent with your own data.