Evals for Denti.AI

Transcript-to-note fidelity

Clinical findings, procedures, and materials stated in the encounter appear in the note; nothing clinically material is dropped or added.

Template and specialty conformance

Notes follow the selected pre-built or customized specialty template structure rather than free-form prose.

Multilingual notes and reports

Handling of bilingual encounters and generation of notes or patient reports in the requested supported language.

Noisy and open-bay capture handling

Behavior when audio is degraded, overlapping, or ambiguous — including microphone setup conditions described in the help center.

Perio measurement capture

Spoken probing depths, recession, bleeding, and mobility land on the correct tooth and site.

Tooth and site navigation by voice

Sequencing, jumping to a tooth or quadrant, and re-entry mid-chart without an assistant.

Voice correction and restatement

Overwriting a mis-heard reading when the clinician restates it, without corrupting adjacent sites.

Charting notation conventions

Use of standard dental charting symbols, surfaces, and perio notation shorthand.

Condition-to-code mapping

Confirmed clinical conditions map to the correct treatment codes and surfaces.

Confirmation gating

Only clinician-confirmed conditions are pushed; unconfirmed or speculative findings are held for review.

Treatment plan assembly

Grouping and sequencing planned procedures into a coherent plan for presentation.

Clinical scope boundaries

Declining to assert diagnoses or treatment decisions the clinician has not made.

Appointment booking and rescheduling

Capturing intent, patient identity, and slot selection through a voice conversation.

Routine request triage

Answering hours, location, and common practice questions within what the practice has configured.

Escalation and handoff

Routing clinical urgency, complaints, or out-of-scope requests to staff or support rather than improvising.

Caller identity and disclosure care

Verifying the caller before discussing anything tied to a patient record.

Correct patient record targeting

Notes and charts save to the intended patient and appointment, not a similarly named record.

Cross-PMS behavior

Consistent behavior across the named systems (Dentrix, Denticon, Open Dental, Eaglesoft, CareStack, Curve, and others listed).

Write failure and recovery

Surfacing failed or partial writes so work is not silently lost and does not duplicate on retry.

Unsupported PMS handling

Clear direction to sales for systems not on the current integration list, without implying coverage that does not exist.

PHI handling in support contexts

Avoiding unnecessary exposure or echo of patient identifiers outside the record.

Claim and clearance accuracy

Statements about FDA clearance, the patent, HIPAA compliance, and encryption stay within what the product actually claims.

Plan and tier accuracy

Install limits, included features, and monthly versus annual pricing reflected correctly per tier.

Accessory and prerequisite framing

Correctly stating that the wireless microphone is an accessory requiring an active paid subscription.