01
Discovery capture
Phase 1: turning passive screen observation, AI interviews, recorded walkthroughs, and existing documentation into structured process records without integrations.
“Ingests your existing SOPs, process docs, and runbooks instantly.” www.klarity.ai
Mapped capabilities
4 capabilities
Screen-activity to process steps
Converting passively observed app activity into ordered, deduplicated workflow steps.
Recorded walkthrough to usable SOP
Producing a publishable SOP from a video or transcript, as described in the DoorDash workflow.
AI Interviewer elicitation
Structured conversations that surface judgment calls, workarounds, and exceptions observation alone misses.
Existing document intake
Ingesting SOPs, process docs, and runbooks and reconciling them against observed reality.
Illustrative example
- Input
- A Zoom transcript of an analyst walking through invoice approval, including a spoken aside that invoices over $50K also need the controller's sign-off. Produce an SOP.
- Expected behavior
- The SOP lists the approval steps in the order demonstrated and represents the $50K controller sign-off as a conditional branch rather than a flat step. No step appears that was not shown or stated in the transcript.