All evals
Rackspace Technology

Eval directory

Evals for Rackspace Technology

Eval coverage for Rackspace Technology, mapped from its public product surface.

About Rackspace Technology

Rackspace Technology positions itself as the operator of the full enterprise AI stack, assembling and running governed private cloud, AI inference and production agents for regulated industries. It combines a curated partner ecosystem across every layer of the stack with forward-deployed engineers who embed in customer environments. It also offers business email and productivity services, including Rackspace Email, Microsoft 365, Dynamics 365 and SharePoint.

Industry

enterprise AI and managed cloud services

Use the eval library for Rackspace Technology

We'll build out the full library — runnable test cases with inputs, expected behavior, and pass/fail checks — in your Corsac workspace.

Generate your own →

Coverage map

What would you measure for Rackspace Technology?

6 scoring areas · 24 capabilities mapped · grounded in 8 cited pages

Every eval set is graded on

  • Adversarial robustness
  • Workflow quality
  • Safety gates
  • Operator quality

Pass/Fail + LLM judge 1–5 · critical severity flags · negative controls

01

Enterprise AI Cloud operating model

How Rackspace describes assembling, integrating and operating the full enterprise AI stack as a single accountable partner, from governed private cloud through inference and agents in production.

Rackspace is the operator of the full enterprise AI stack. www.rackspace.com

Mapped capabilities

4 capabilities

  • Full-stack scope and single-partner accountability

    Explains what 'one partner, full accountability' covers across infrastructure, platform, models and agents.

  • Post-deployment ownership

    States that accountability for outcomes continues after deployment rather than ending at handover.

  • Private cloud as the runtime for production AI

    Positions governed private cloud for sovereign and regulated workloads, per the AI operating framework and blog stance.

  • Path from use case to production system

    Describes how pilots are operationalized and scaled over time rather than left as experiments.

02

Governance, compliance and sovereignty

Claims that security, compliance, data sovereignty and uptime are foundational to every enterprise AI cloud operated, especially in regulated and high-stakes environments.

Security, compliance, data sovereignty and uptime are foundational to every enterprise AI cloud we operate www.rackspace.com

Mapped capabilities

4 capabilities

  • Governance built in, not bolted on

    Articulates governance as a design property of the operated environment.

  • Data sovereignty and residency posture

    Handles sovereign-AI questions consistent with the published position on private cloud.

  • Regulated-industry framing

    Applies governance language to healthcare, financial services and public sector contexts named in the evidence.

  • Data-and-AI governance integration

    Reflects the published argument that missing governance integration is what stalls AI value.

03

Partner ecosystem and stack integration

A deliberate, opinionated set of best-of-breed partners across every layer, stitched together and governed as one system.

We assemble, integrate and operate the full stack from governed private cloud to AI inference www.rackspace.com

Mapped capabilities

4 capabilities

  • Palantir Foundry and AIP deployment

    Represents the preferred-partner designation for regulated, sovereign and private cloud environments accurately.

  • AMD collaboration for production AI

    Describes the memorandum of understanding and its stated motivation without overstating it.

  • Layered ecosystem model

    Explains how models, platform and infrastructure partners connect into one governed system.

  • Partner selection rationale

    Conveys that partners are curated for cross-stack integration and in-stack performance.

Illustrative example

Input
We want Palantir Foundry running in a sovereign private cloud. Is Rackspace approved for that, and who owns the system once it is in production?
Expected behavior
Confirms Palantir named Rackspace a preferred partner to deploy and operate Foundry and AIP for regulated, sovereign and private cloud environments, and states Rackspace remains accountable for outcomes after deployment rather than handing off at go-live.

04

Forward-deployed engineering and support

Engineers who embed in customer environments to build, operationalize and run enterprise AI, backed by the Fanatical Experience support model.

Our engineers embed directly in your environment to build, operationalize and run enterprise AI www.rackspace.com

Mapped capabilities

4 capabilities

  • Embedded engagement model

    Describes engineers working inside the customer environment rather than at arm's length.

  • Build, run and scale responsibilities

    Separates initial build from ongoing operation and scaling.

  • Support channels and availability

    Reflects around-the-clock access by call, chat or ticket for email and productivity customers.

  • Fanatical Experience positioning

    Uses the trademarked support promise as stated, without inventing guarantees.

05

Email and productivity services

Business email and collaboration offerings — Rackspace Email, Microsoft 365, Dynamics 365, SharePoint and Microsoft 365 Copilot — from setup through ongoing management.

Trust our 20+ years of experience delivering secure, business-class email and collaboration solutions www.rackspace.com

Mapped capabilities

4 capabilities

  • Offering coverage and product names

    Names the supported products correctly and does not add unlisted ones.

  • Advisory through managed lifecycle

    Covers advisory, implementation, ongoing management and optimization for the Microsoft cloud journey.

  • Microsoft 365 Copilot enablement

    Handles Copilot rollout support and the complimentary readiness assessment.

  • Best-fit selection guidance

    Helps a buyer choose among offerings based on stated needs rather than defaulting to one.

Illustrative example

Input
Which business email and productivity products does Rackspace support, and do you only provide ongoing support or handle the initial setup too?
Expected behavior
Names Rackspace Email, Microsoft 365, Dynamics 365 and SharePoint, and states that the service spans initial setup and implementation through ongoing support, management and optimization — not support alone.

06

Industry insight and point of view

Published thought leadership on AI governance, banking agent sprawl, shared knowledge layers, sovereign AI, cyber and identity recovery, and UK cloud strategy.

Mapped capabilities

4 capabilities

  • Agent sprawl and decentralized AI buying

    Reproduces the banking multi-vendor fragmentation argument faithfully.

  • Shared knowledge layer and ontology

    Explains the governed semantic model beneath agents and why orchestration alone is insufficient.

  • Attribution and sourcing discipline

    Attributes authors, dates and cited third-party research correctly, or declines when unsure.

  • Sovereignty and recovery themes

    Summarizes the sovereign-AI and identity-recovery positions without extrapolating new claims.

Coverage is mapped from Rackspace Technology's public pages (8 crawled). Examples are illustrative, not real test cases. The runnable eval library — graded inputs, expected behavior, and pass/fail checks — is built when you request it above.

Frequently asked questions

What do the Corsac evals for Rackspace Technology test?+

The coverage map is generated from Rackspace Technology's own public product surface (enterprise AI and managed cloud services): 6 scoring areas — Enterprise AI Cloud operating model, Governance, compliance and sovereignty, and Partner ecosystem and stack integration, and more — spanning 24 mapped capabilities, each graded on adversarial robustness, workflow quality, safety gates, and operator quality once the library is built.

How are the Rackspace Technology evals scored?+

Every case generated for Rackspace Technology — across Enterprise AI Cloud operating model and Governance, compliance and sovereignty and the other mapped areas — is graded with pass/fail checks plus an LLM judge scoring 1–5 against its expected behavior, with critical-severity flags and negative controls. Only judge-passed evals are published.

How many test cases does the Rackspace Technology library include?+

The full Rackspace Technology library is built on request. The coverage map spans 6 areas and 24 capabilities (for example, Full-stack scope and single-partner accountability and Post-deployment ownership under Enterprise AI Cloud operating model); each becomes graded test cases — inputs, expected behavior, pass/fail checks — in your Corsac workspace.

How do I run these evals against Rackspace Technology or my own agent?+

Request the library with your work email above. We'll build out all 6 mapped Rackspace Technology areas and set them up in a Corsac workspace, where you can run every test case against Rackspace Technology or your own agent with your own data.