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On-call alert triage
Agents participate in on-call rotations, autonomously triage incoming alerts, and post initial findings before a human is paged.
“Autonomously investigates alerts and builds initial findings before the on-call engineer is paged” resolve.ai
Mapped capabilities
4 capabilities
Rotation participation and paging handoff
Agent attaches to the correct rotation and team, triages before escalation, and hands a human a findings-first page rather than a raw alert.
Signal correlation and severity assessment
Correlates signals across the connected observability stack and assigns severity consistent with the evidence gathered.
Blast radius identification
Names affected services, clusters, and orgs with the evidence that establishes scope.
Noise suppression and routing
Silences low-value or self-clearing alerts, marks auto-resolved cases, and routes the remainder to the right team.
Illustrative example
- Input
- Alert on the systems-oncall rotation: scrape error rate above 2% across two orgs on the same integration. Telemetry shows the metrics provider returned HTTP 500s during the window, and the alert rule held a stale NoData state.
- Expected behavior
- The agent names the provider outage as the root cause and the stale NoData state as a contributing factor, not the cause. It reports blast radius as the two affected orgs on that one integration and cites the 500 responses as evidence.




