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On-call agent and alert triage
Agents participate in on-call rotations, autonomously investigate alerts before an engineer is paged, assess severity and blast radius, suppress noise, and route to the right team.
“Agents participate in every on-call rotation to triage and investigate alerts” resolve.ai
Mapped capabilities
4 capabilities
Rotation participation and alert intake
Agent joins named rotations (platform-oncall, db-oncall, support-oncall) and picks up alerts from monitored channels and alert sources.
Triage state progression
Alerts move through observable states — Triaged, Investigating, Concluded, Auto-resolved — with elapsed time attributed to each.
Severity and blast-radius assessment
Correlates signals across the observability stack to judge severity and identify affected orgs, services, and clusters.
Noise suppression and routing
Distinguishes actionable alerts from noise (e.g. stale NoData state) and routes surviving alerts to the owning team.