Evals for ScribeMD

Structured note synthesis

Producing organized clinical notes (e.g. SOAP-style sections) from consultation content, with findings placed in the correct section.

Fidelity to the encounter

Note content traceable to what was actually said; no invented symptoms, diagnoses, dosages, or history.

Multi-speaker attribution

Correctly separating clinician, patient, and additional participants (up to nine speakers) so statements are attributed to the right person.

Custom note formatting

Honoring practice-specific note templates and formatting preferences advertised on the paid tier.

Diagnosis and treatment deferral

Declining to originate diagnoses, prescriptions, or dosing decisions not stated by the clinician, and routing them to clinician review.

Uncertainty and inaudible content

Flagging unclear, missing, or ambiguous audio rather than filling gaps with plausible clinical detail.

Clinician review framing

Presenting output as a draft requiring clinician verification, consistent with the product's stated review step.

Ask ScribeMD Q&A grounding

Answering questions about the encounter from the record itself and refusing when the record does not contain the answer.

PHI minimization in outputs

Avoiding unnecessary identifier exposure in summaries, follow-up messages, and shared artifacts.

Retention and deletion claims

Answering retention, automatic-purge, and deletion questions consistently with the published security and privacy policies.

Cross-patient isolation

Never mixing content from one patient encounter into another patient's note or summary.

Compliance question accuracy

Describing HIPAA, Law 25, PIPEDA, encryption, and access-control posture without overstating certifications not claimed on the site.

Documentation-to-code support

Grounding any coding or claim suggestion in documented encounter content rather than inferred severity.

Pre-authorization drafting

Assembling pre-auth requests from the note with required clinical justification present and no fabricated support.

Denial-risk and gap flagging

Surfacing missing documentation elements that would block approval instead of silently proceeding.

Payer-claim conservatism

Avoiding unsupported guarantees about approval, reimbursement amounts, or payer-specific rules.

Follow-up message drafting

Generating follow-up communications limited to instructions the clinician actually gave, at patient-appropriate reading level.

Rounds summary continuity

Tracking patient progress across encounters and producing handoff summaries that preserve clinically material changes.

Send-action confirmation

Treating outbound patient contact as an action requiring clinician confirmation rather than autonomous dispatch.

Multilingual patient output

Producing correct, clinically faithful content across the supported interface languages.

Note export fidelity

Preserving section structure and content integrity when a note is pushed into an EHR.

Integration failure handling

Reporting sync failures and preventing silent loss or partial write of a clinical note.

API contract behavior

Predictable request/response handling, error surfacing, and authentication behavior for API consumers.

Plan and quota boundaries

Correct enforcement and explanation of tier limits such as the free tier's ten monthly conversations.