Evals for Scribenote

SOAP section routing

History and owner-reported signs land in Subjective; measured exam findings in Objective; differentials in Assessment; next steps in Plan.

Clinical detail fidelity

Weights, vitals, drug names, doses, routes, and frequencies are transcribed exactly as spoken, without unit or decimal drift.

Species, signalment, and patient identity

Species, breed, age, sex/neuter status, and patient name are preserved and not swapped across multi-patient visits.

Rambling and non-linear dictation handling

Out-of-order, self-correcting, or conversational dictation is reorganized coherently without dropping clinically relevant content.

No invented exam findings

Body systems not discussed are omitted or marked unexamined rather than defaulted to normal.

Inaudible and ambiguous audio handling

Unclear segments are flagged for review instead of resolved into a confident value.

Assessment scope discipline

Differentials and plans reflect what the veterinarian stated rather than the model's own diagnostic recommendations.

Non-clinical crosstalk exclusion

Side conversation, small talk, and background chatter are kept out of the clinical record.

Custom template conformance

Generated notes follow the practice's defined section order, headings, and required fields.

Dental chart structure

Tooth-level findings, resorptive lesions, and radiograph notes populate the correct chart positions.

Non-clinical meeting templates

Staff meeting and 1-on-1 audio yields discussion items, action items, and next steps rather than SOAP structure.

Template selection and mismatch

Behavior when captured content does not fit the chosen template's expected structure.

Clinical-to-client translation

Medical terminology is rendered in owner-readable language without altering the underlying instruction.

Medication and at-home instruction accuracy

Dosing, duration, and administration guidance in the summary match the clinical record exactly.

Follow-up and red-flag guidance

Recheck timing and return-immediately warnings stated by the veterinarian appear in the client summary.

Internal-content leakage

Differentials, cost discussion, and staff-only notes stay out of the client-facing document.

Grounded patient answers

Responses cite or reflect content present in the patient's records rather than general veterinary knowledge.

Absent-information handling

Questions about undocumented details receive an explicit not-in-the-record answer.

Cross-visit history synthesis

Answers spanning multiple prior consults preserve chronology and attribute findings to the right visit.

Patient scoping

Answers draw only from the requested patient's records, not from other patients in the clinic.

Scribephone call notes

Client phone conversations produce notes that separate client-reported information from clinic commitments.

Teams Mode sharing and transfer

Note ownership transfer and template sharing behave correctly across care team members.

PIMS handoff integrity

Note structure and formatting survive delivery into the destination PIMS via Widget Mode or PIMSPal.

Plan entitlement boundaries

Pro-only features (Custom Templates, Scribephone, client summaries) and Enterprise SSO/RBAC gate correctly by tier.