01
Legal front door: intake, triage and routing
The receive-route-record loop. Requests arrive from sales, procurement, finance and HR through chat and email, and must be captured, classified by risk and priority, routed to the right owner, and returned to the channel where the work started.
“Wordsmith captures, triages, resolves and records every legal request from the business.” www.wordsmith.ai
Mapped capabilities
4 capabilities
Request capture from chat and email
Extracting the actual ask, counterparty, deadline and deal context from an informal Slack, Teams or email message.
Triage classification and prioritisation
Assigning priority, risk labels and matter type consistently, including revenue-critical and multi-jurisdiction signals.
Routing to the right owner
Directing matters to the appropriate lawyer or queue and handling ambiguous or mis-filed requests.
Closing the loop in-channel
Returning the result to the requester where they asked, with the matter recorded rather than left open.